Customer Care Representative (Dutch Speaking) - Gennevilliers
Customer Care Representative (Dutch Speaking) - Gennevilliers
| Nom du poste: | Customer Care Representative (Dutch Speaking) |
| Société: | HireOn LTD |
| Votre demande: | Vous n'avez pas encore postulé. Postulez ou Référez pour des récompenses |
| Localisation: | Gennevilliers, Francia |
| Salaire: | EUR 1,700.00 - 2,200.00 Mensuellement |
| Publié: | 17/04/2024 |
| ID: | 392175708 |
| E-mail de l'Entreprise: | *********@*******.com (Voir e-mail) |
| WhatsApp: | Envoyer WhatsApp |
| Partager: |
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DESCRIPTION DU POSTE
DESCRIPTION DU POSTE
Requirements:
- • Position: Customer Care Representative (Dutch speaking)
- • Location: Gennevilliers, France
- • Work Model: On-site
- • Employment type: Full-time
Responsibilities:
- • Incoming and outgoing calls (in the languages needed)
- • Professional emails and chat (in the languages needed)
- • General information requests: basic questions regarding dealerships location, cars, options, warranty etc.
- • Complaint management: complaints up to a certain level of complexity, no complaints with legal or financial impact ; telematics cases
- • Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone connection), and online account for those who are already part of our client base (reset password, connection not working, etc.)
REQUIREMENTS:
- • An active listener
- • Bilingual in English & Dutch
- • Excellent interpersonal skills
- • An interest in the Automotive sector is a plus
- • Being proactive and dynamic in how you deal with customers
- • Commercially business savvy and number oriented
- • Shift rotation 08 AM - 08 PM, from Monday to Saturday. 36 hours a week.
Benefits:
- • Career progression
- • Base salary & language bonus
- • Monthly salary gross 1766,96EUR + 152EUR monthly gross for the English language (our official language) + 152EUR monthly gross for the Italian, German, Norwegian, Spanish, Finnish...languages + 152EUR monthly gross as a performance bonus - 1EUR for each worked hour regarding
- • Monthly performance bonuses
- • Medical and life insurance
- • 50% of the public transport fee reimbursed
- • Access to the restaurant of the company, and to the Work Council
- • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
CONDITIONS DU POSTE DE TRAVAIL
Temps de travail: Temps complet
Type d'emploi: Travail Fixe
Salaire: EUR 1,700.00 - 2,200.00 Mensuellement
Nombre de postes: 9
AGE REQUIS
Expérience Minimale: Non spécifié
Langues: Néerlandais Langue maternelle / Maîtrise
Niveau d’Études Minimum: Lycées
Sexe: Indistinct
Requirements:
- • Position: Customer Care Representative (Dutch speaking)
- • Location: Gennevilliers, France
- • Work Model: On-site
- • Employment type: Full-time
Responsibilities:
- • Incoming and outgoing calls (in the languages needed)
- • Professional emails and chat (in the languages needed)
- • General information requests: basic questions regarding dealerships location, cars, options, warranty etc.
- • Complaint management: complaints up to a certain level of complexity, no complaints with legal or financial impact ; telematics cases
- • Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone connection), and online account for those who are already part of our client base (reset password, connection not working, etc.)
REQUIREMENTS:
- • An active listener
- • Bilingual in English & Dutch
- • Excellent interpersonal skills
- • An interest in the Automotive sector is a plus
- • Being proactive and dynamic in how you deal with customers
- • Commercially business savvy and number oriented
- • Shift rotation 08 AM - 08 PM, from Monday to Saturday. 36 hours a week.
Benefits:
- • Career progression
- • Base salary & language bonus
- • Monthly salary gross 1766,96EUR + 152EUR monthly gross for the English language (our official language) + 152EUR monthly gross for the Italian, German, Norwegian, Spanish, Finnish...languages + 152EUR monthly gross as a performance bonus - 1EUR for each worked hour regarding
- • Monthly performance bonuses
- • Medical and life insurance
- • 50% of the public transport fee reimbursed
- • Access to the restaurant of the company, and to the Work Council
- • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
CONDITIONS DU POSTE DE TRAVAIL
Temps de travail: Temps complet
Type d'emploi: Travail Fixe
Salaire: EUR 1,700.00 - 2,200.00 Mensuellement
Nombre de postes: 9
AGE REQUIS
Expérience Minimale: Non spécifié
Langues: Néerlandais Langue maternelle / Maîtrise
Niveau d’Études Minimum: Lycées
Sexe: Indistinct
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